Returns and Refunds

Helmet Sizing and Exchanges

  • Free return shipping for exchanging helmet sizes.
  • Exchanges only for new/unused helmets.
  • If you have purchased a helmet through Gastown Supply CO. and need to exchange the size please send an email to with your name, order number and the size you wish to exchange to.

Items purchased through

  • We guarantee all merchandise purchased through
  • All sale items are final sale
  • If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of receipt for a refund.
  • Please note that we do not do exchanges. It is easier and faster to just return the item to us and place a new order at your convenience.
  • No refunds after 30 days.

To return an item purchased through

  1. No refunds after 30 days.
  2. Pack the item in the original packaging and shipping box, if possible.
  3. Include the original packing slip or copy of the receipt and reason for the return.
  4. Label the package with the following address and ship via carrier of your choice.

Gastown Supply Co

2433 Dollarton Hwy #105, North Vancouver, BC V7H 0A1

Send your order number and tracking number to